Suki Assistant

Suki · Ambient AI medical scribe

Ayliea's assessment: Medium RiskAyliea recommends: RestrictIn Ayliea's curated list

Public sources reviewed . Risk classification and recommended policy are Ayliea's subjective assessments — not vendor certifications.

Scope of this recommendation

Contracted Suki Assistant clinical workflow; partner API capabilities may differ.

Public documentation review only. Current audit reports, certificate scope, executed contracts and customer settings were not independently examined. An omitted assurance claim is not evidence that the vendor lacks it.

Storage and processing locations
Confirm current hosting, speech/model subprocessors and all PHI processing locations contractually.
Retention and ZDR scope
Developer FAQ states audio and transcripts are deleted after 30 days and final clinical notes persist for the service contract. Confirm product-specific settings and backups.
Vendor-reported audits / certifications
Not established in this public-source review

Why this rating

Suki publishes healthcare security guidance and BAA terms. Data-use permissions must be reconciled across the FAQ, service agreement and BAA; a public claim about anonymized training is not an unconditional no-training commitment.

Considerations before deploying

  • Execute the applicable BAA and document recording notice/consent before patient use.
  • Obtain current product-scoped assurance, subprocessor/data-flow details and contractual training/secondary-use terms.
  • Validate audio, transcript, note and backup retention, deletion and EHR access; require clinician review before finalizing documentation.
  • Resolve training/system-tuning permissions in the signed agreement and define the de-identification standard where secondary use is permitted.

Sources

Need a vendor review for your use case?

A scoping call defines the systems, data flows and vendor evidence to review for your use case.